Friction in Accessing Care
Patients faced long wait times, cumbersome phone calls, and difficulty finding the right available specialists causing delayed treatments and high frustration.
Case Study · Healthcare · AI · 2024
A comprehensive telemedicine & appointment booking platform bridging patients and healthcare professionals across Switzerland, 24/7.

In an era where immediate, seamless access to healthcare is no longer just a luxury but a necessity, Doctomed set out to transform the Swiss medical landscape. We partnered with Doctomed to build a comprehensive, AI powered telemedicine and appointment booking platform.
Designed for both patients and healthcare professionals, this "Swiss Made" software bridges the gap between those seeking care and those providing it, modernizing practice management for doctors while giving patients an intuitive, zero friction path to booking in-person or video consultations 24/7.
LeadsNite is the ultimate partner for high-stakes digital transformation! They took our complex Swiss medical vision and engineered a flawless, AI-driven masterpiece. Their team's creativity and technical precision are world-class. I've never seen a team deliver with such incredible speed and passion.
The problems we uncovered and exactly how we solved them.
Patients faced long wait times, cumbersome phone calls, and difficulty finding the right available specialists causing delayed treatments and high frustration.
Smart directory and scheduling enabling patients to locate health experts and arrange consultations in just three effortless steps available around the clock.
Medical clinics and independent practitioners were losing valuable time to manual scheduling, endless phone calls, and outdated practice management workflows.
Secure video consultation capabilities operating continuously, mirroring physical visits, ensuring insurance compliance, and reducing travel and wait times.
A complete absence of a unified, secure platform for video consultations that tied into Swiss basic insurance reimbursement policies.
Robust hub featuring automated scheduling, patient messaging, website generation, and integrated recruitment tools for healthcare teams.
Excellent healthcare providers struggled to make their services visible to the modern, digitally native patient seeking care online.
Infrastructure now supports 70+ healthcare professionals with 98% patient satisfaction, built to scale across Switzerland without friction.
Screens from across the platform experience